We ship primarily with DHL, with Parcelforce used for remote or extended postcode deliveries. All orders include tracking. You will receive order confirmation and invoice emails after purchase, followed by a dispatch email with tracking details. SMS delivery updates are sent if a mobile number is provided. Tracking links allow you to reschedule delivery, leave instructions, or contact the courier directly.
Occasional courier delays may occur. Please contact the courier first using your tracking link. If the issue is not resolved, contact us and we will assist.
Accessories are shipped via Royal Mail Tracked 48.
Remote areas: A delivery surcharge applies to Northern Ireland, Scottish Highlands, Scottish Islands and Channel Islands for larger items. Accessories are not subject to this surcharge.
